Your Best Choice for Furnace and Air Conditioning Repair in Colorado Springs, CO (5)

This is one of the best companies that we have come by for sure! The gentleman, Brian Bitter, was truly helpful and informative. He got everything up and running for us quickly, and was kind and respectful. I highly recommend this company! Great job on showing how a company should be run and how customer service is done properly!

Awesome service, awesome technician, explained everything in great detail, very customer friendly, very personable, professional, efficient, and great attention to detail. Thoroughly and accurately answered all questions, provided step by step instructions and guidance on using equipment. Very detailed, specific, and honest. Will definitely be a return customer! Thank you so much!

Brian was anything but Bitter. He was able to come over at practically a moment's notice. He got straight to it, explained all of his diagnostic steps, was up front with me about parts and labor costs, and got it fixed. not to mention he's a great dude and was able to give me some pointers to upkeep for the future.

Surprising and great fix! Ryan was nearby and had a thermostat on his vehicle which fit my broken thermostat's spot! He was a very courteous, amiable, and efficient representative for your company!! Thank you for having him!

Super fast and reasonable, answered all my questions, and my AC is all good now.

Ryan was very logical & thorough in his troubleshooting. I will seek him for service in the future & highly recommend him to others.

Great

Ryan was great. He was quick and thorough , showed me what he was doing through the process and educated me on my system and how to maintain. Always on time. Quick and efficient. Overall awesome service !

Josh was a great technician and very knowledgeable about what was going on and gave me great advice. I would highly recommend him and Custom Climate Professionals.

Best Customer service I’ve seen in years. I will share this experience with everyone I meet. Bryan was excellent

My overall experience with Brian was outstanding. He answered all of my questions and was extremely helpful with follow on advice! I will recomened Brian to all of my colleagues if they need work done.

Our furnace was only kicking on when it felt like it. We put in an order with American Home Shield and a very kind employee called the next day to set up the appointment. Today Ryan came out and saved us! We had a small repair needed and he took the time to teach us about using a lower Merv rated filter as it was too thick and making our furnace overheat. Couldn’t be more happy with the professionalism of the whole staff and specifically with Ryan.

Brian came before his scheduled time to repair our furnace and had it fixed in record time. He was friendly, very knowledgeable, and provided amazing customer service. He gave us some great tips on how to maintain our furnace. He was amazing.

Brian was great. He troubleshooted the problem immediately. Great job

Brian has a great rapport and quick to diagnosis the problem. Had to leave for a part and still took just about an hour. Great job! And kudos to the ladies in the office!!

Prompt, professional, and explained what was done to furnace..

Brian Bitter came right when he said he would come and it took him no time at all to find out what the problem was and fix it. Being a “senior citizen “ I’m afraid of any of those mechanical things so I didn’t mess with it myself at all. Brian located the issue and didn’t think I was too stupid, in fact he was just really kind and explained what I needed to do going forward. He’ll be my technician from now on.

Brian did a great job of getting the Issue taken care of promptly and professionally!!

Expert knowledge. Knows AC systems inside and out and looks to put the customer first.

Brian went above and beyond to ensure I understood what he did to get my furnace up and running again! Thank you!

These guys are 10 out of 10. When it comes to this kind of work you never know what you are going to get. This was perfect delivery on speed, expertise, branding and professionalism.

Brian B did an excellent job on our service call. He answered all of my questions and had helpful explanations. Our furnace is running great again.

Brian was the Bomb! He not only fixed my furnace but educated me as well. Great service and great job! Thanks!!

Overall wonderful company. Contacted me first thing this morning and Brian was at my house by lunch time. Was very professional and fixed my heat quickly. And explained everything thoroughly. Would recommend them to friends and use them again!

Brian was very nice, and knowledgeable. Will ask for him again without hesitation.

Brian Bitter was awesome! Very professional and took the time to explain what was wrong and what the needed fix was

Ryan took his time explaining to me the dynamics of my furnace, and what in particular was causing it to malfunction. Since his efforts, my heater was been not only working, but consistently doing its job since then. Custom climate should hire more employees like Ryan. That not only has the expertise but also able to explain the problem as well as the solution in such laymen terms to their clients.

Brian was so professional and we really appreciate all he did. The office lady (sorry I don't remember your name) was very helpful and pleasant as well. We will highly recommend your company to all our friends and family. Thank you so much.

Brian B did an awesome job quieting my old furnace and ensuring that it was working appropriately. He walked me through what he was doing and why, and educated me on filters and the mechanics of the furnace. All that in addition to taking the time to figure out the vibration issue that has plagued it for years and was not addressed by other Heating Companies. I now have an appropriately working furnace and my mental sanity back! I only wish I had called sooner.

Brian B did a great job of fixing our furnace, and explained everything in layman's terms to help us understand. He also provided additional knowledge about furnace maintenance, filters, and carbon monoxide alarms. Extremely prompt, helpful, and I would highly recommend.

CCP had lots of customers to take care of and they made sure that we got our furnace fixed the same day. Technicians really knew what they were doing.

Great service, extremely quick, fixed the issue and offers great advice. What a great technician.

I would highly recommend Charlie and Josh. I ask a lot of questions, and Charlie was very patient with me on the phone. He even in explained in detail how my home warranty plan would work so I wouldn’t have any surprised about coverage later. Josh came out to do the repairs, and he was equally respectful and knowledgeable. He had it serviced in no time. He even saw that the back-up batteries in the thermostat were corroded and we changed those out, too.So grateful for their support.

Brian was friendly, professional & knowledgeable. I would recommend Brian & Custom Climate to others.

Brian B did a fantastic job explaining and taking care of the problem with my furnace and humidifier. He was personable and professional, I highly recommend him.

Brian Bitter was very knowledgeable, helpful, and courteous.

Quick initial assessment and after part arrived quick repair.

Brian was quick, efficient, and informative. He fixed our furnace in less than 15 minutes and walked me through what the issue was. Thank you for the great customer service and professionalism.

He was awesome all three times he was here! He did everything i asked and helped me fix my furnace!!! Not once but 3x!!! In two days!!!! Didn’t complain or do anything wrong!!! Was very friendly and helpful me and my brothers and roomate would definitely give him more then 5 stars thats for sure!!!! I would definitely recommend him for others!! Thank you!!! Happy holidays!!!

Brian B is awesome, very knowledgeable, courteous and timely. We will definitely use Custom Climate Professionals for all our Hvac needs. Highly recommended.