Your Best Choice for Furnace and Air Conditioning Repair in Colorado Springs, CO (8)

Brian Bitter did a great job. He expertly identified two failing parts. Also, he took the time to tune our system. Furthermore, Brian patiently answered my many questions. Thank you!

Brian was very professional and friendly

Brian arrived exactly on time. He quickly diagnosed the issue, made the repair, and explained everything. He also added several recommendations to avoid future maintenance problems. World class work! I highly recommend Brian at Custom Climate Professionals.

Great Service, highly reccomend

Brian B. arrived on time and immediately walked through with me while I described the problem with my furnace. He assessed the situation, asked a few probing questions and began troubleshooting. He determined the issue quickly and explained the needed repair. Once the repair was completed he inspected the now operating furnace for any obvious issues. The final price was clearly more than reasonable. Additionally, the office staff member with whom I initially spoke was very professional and efficient.

Cannot thank you enough. The climate control system installed made a big positive difference to the comfort and air quality to our home. From start to finish your team work very efficiently, stuck to you schedule, work very clean and tidy. Water tank, air conditioning, humidifier and heater, all looks very impressive put together. This system runs so quietly we both had to check see if system was on.

Jeremy showed up earlier than expected which was great. He was very polite and informative when explaining the issue with my furnace. It was determined I needed a cleaning of the entire furnace as well as to replace a couple of parts. He didn’t pressure me for any additional services and was thankfully able to do everything the same day. He replaced what needed to be replaced and showed me the difference after cleaning the system. Everything was spotless and ran as if it was brand new. Having been the first time interacting with this company and Jeremy, I can highly recommend this place. Jeremy is a fantastic technician with great customer service skills. Because of him I’ll be coming back when I need A/C installed in my home as well as any other needs that arise.

Seth was great to work with. He was prompt, knowledgeable and professional. He was able to quickly identify the problem and resolve it. He also found another issue and was able to fix that as well. Great customer service.

Brian was very helpful!

Brian was amazing ! He was quick, efficient and all around great. Thank you Brian !!

Quick , honest service at a reasonable price.

Company Customer care was example of how companies should provide service, from the first call to complete the service.

Brian came out and fixed the Thermostat, and furnace. Very professional, and quick to solve the issue.

Great service tech!

Brian was on time, professional, polite and more! He figured out that our “heating” problem was really from a serious electrical problem! Then figured out what the electrical problem was!!! So impressed!!! Saved us from a house fire!!!!!

Josh was able to troubleshoot the problem very quickly and get the issue resolved quickly.

Brian provided excellent explanations and options of what was causing my furnace to quit working! Will definitely use again!

Seth arrived this morning...he was tidy, polite and very respectful of my home (covers for his snowy boots, etc.). I had what's called Roll-out --- flames shooting out from my furnace as it was not firing properly and making an explosion type of sound the entire time it ran. At first it seemed like I might be void of heat for a day or more... Seth went out for parts, came back after my appointments of my day and didn't give up ... even if it meant additional tools unique to my situation. I have a warranty under American Home Shield and this was how I became aware of Seth and his company. I actually work for another HVAC company and knew they would drop everything to get me set up to be warm and safe... our standards of customer service are nearly unattainable... but Seth nailed it. I would give him a 5+. My suggestion to the office staff who had told me I would be the first appointment of the day which began at 8 (I had a 10:30 business meeting I was hosting) would be to communicate with me that it would be later than anticipated. As it was, I left for my appointment and Seth returned with parts, etc., around 4:30and didnt quit even though it was nearly 6:30. I sit here in my home with heat and gratitude that Seth went the extra mile. Thanks, Seth!

Brian was able to quickly get us up and going as well as easily explain our options based on our specific needs. Would definitely recommend he and his company. The lady who took our call was super helpful and empathetic to our situation. Even got someone out earlier than expected

Josh was very helpful and went above and beyond

Brian was awesome rated #5

Brian was on time, very professional and knowledgeable. Maybe 5 minutes of observing my furnace he knew exactly what the issue was. Made a quick trip for the part and was back in no time and had it running properly within minutes! Great service and would definitely recommend his work! Great job

Appreciate them always coming out quickly and giving me options. Service guys always nice and knowledgeable

Great customer service. Will be honest with you. Recommend the cheapest option before getting into the expensive stuff.

Jeremy replaced our humidifier for us and did an excellent job. He worked at a fast pace and handled everything in a very professional manner. Additionally, Jeremiah took the time to explain everything I needed to know about the new humidifier. Great service!

Brian Bitter is superb and really great asset

Effecient

Brian was excellent. He always communicated well with us, did great work, was honest and made sure the job was done correctly and to our satisfaction. We will use him again!

Jeremy was awesome. He arrived with the attitude of wanting to fix the issue and not just having to fix the issue! Greatly appreciated the service!!! Thank you!

Brian got to us right away and had us up and running in 30 minutes! Top notch!

Brian was excellent, he came in listened to my explanation of the issue and took a look at my concerns, found the problem and fixed it. In and out on no time and now we are warm again!!!

Brian did an excellent job . Polite and friendly . You have a great employe.

Sally went out of her way to ensure we were seen the same day of our call.

Every technician who's come out has been great. Knowledgeable, efficient, courteous. Company has fair prices and is easy to contact with good response times.

Brian was great, helpful and informative!

Brian did such a great job, l will tell my friends about this service

Brian was honest

Timely response, courteous, have great knowledge, very professional and friendly